At Mixie, we stand behind our product and want you to love every squeeze.
Returns
Due to the consumable nature of our products, we do not accept returns on opened or used items.If your order arrives damaged, defective, or incorrect, please contact us within 7 days of delivery and we’ll make it right.
Refunds & Replacements
We offer refunds or replacements in the following cases:
- Damaged items during shipping
- Incorrect items received
- Product defects
To request a refund or replacement, contact us with:
- Your order number
- A brief description of the issue
- Photos of the product and packaging
Non-Returnable Items
- Opened or used products
- Items marked as final sale
- Orders outside the 7-day claim window
Shipping Issues
Mixie is not responsible for:
- Lost or stolen packages marked as delivered
- Incorrect shipping addresses entered at checkout
(That said — if something goes wrong, reach out. We’ll always try to help.)
Order Changes & Cancellations
Orders are processed quickly. If you need to make a change, contact us ASAP and we’ll do our best to accommodate.